During this difficult time Anymal needs to do everything it can to protect its customers and staff. To this end we are only offering a 'to a safe place' delivery service for local deliveries. This means deliveries will be made without the need for a signature, we will take a photo of your items to email as proof of delivery, once delivered to the designated safe place your goods will be your responsibility. If you do not wish to continue with your order on these terms, please feel free to ask for a full refund, before your order is delivered.
We also use Parcel Force and Royal Mail for deliveries further a field. These companies have their own policies for deliveries, please check their websites, before ordering, to ensure you are happy with the manner in which they will deliver. Please note, due to the exceptional circumstances, both couriers are experiencing delays, post offices have shortened their hours and post persons are not always available to do their rounds, do not rely on your order being with you on the day it is scheduled, please contact us if you have not received your order so we can help your purchase arrive as soon as possible.
Anymal will do all it can to supply the goods you have ordered in a timely manner, however, please understand that we can not guarantee the availability of all goods on our website, if you have ordered goods we can not supply we will call you with an estimated delivery date, if this is not sufficient we will issue a full refund.
As an owner run business, should Tina come down with Covid-19 all outstanding orders will be refunded with our apologies.
We ask all customers to kindly, be patient with us during this difficult time, we will do our best to satisfy all orders as soon as possible.
Thank you for your understanding
Tina & The Anymal Family